Repair & Maintenance
Watch & Jewellery Repair
The all-in-one platform to manage repair jobs, item descriptions, valuations, and collection tracking. Spend less time on admin and more time doing what you love.
Get started freeYou are holding items worth more than the repair, sometimes far more, and often irreplaceable for reasons that have nothing to do with money. The record of what came in, from whom, and in what condition is not administration β it is the basis of trust. Clienteka makes that record part of taking the job in.
Also known as: watch repair Β· jewellery repair Β· watchmaker Β· jeweller Β· watch servicing Β· ring resizing
How Watch & Jewellery Repair use Clienteka
Record each item and its condition at intake
Track jobs that go out to a specialist
Keep a history for customers who return regularly
Everything your Watch & Jewellery Repair business needs
Client Management
Keep detailed profiles for every Watch & Jewellery Repair client. Track preferences, visit history, and notes all in one place.
Appointment Scheduling
Manage all your Watch & Jewellery Repair appointments in one calendar. Avoid double bookings and reduce no-shows β you stay in control of the schedule.
Invoicing & Payments
Create professional invoices for your Watch & Jewellery Repair business. Track payments, issue credit notes, and stay tax-compliant.
Notes & History
Keep detailed notes for every Watch & Jewellery Repair client. Record preferences, history, and important details that matter.
Product & Inventory
Track products and supplies for your Watch & Jewellery Repair business. Get low-stock alerts and manage retail sales.
Common questions
Can I record the condition of an item at intake?
Yes. Notes and photos attach to the job, so the condition on arrival is documented before any work starts rather than argued about afterwards.
Can I track items sent out to a specialist?
Yes. The job stays open on the customer with your notes, so an item away for a movement service is visible rather than forgotten on someone bench.
Can I keep a history for returning customers?
Yes. Every job stays on the client profile, so a watch serviced every five years has a readable history across decades.
Can I take a deposit against an expensive repair?
Yes. Record a partial payment on the invoice and the balance stays visible as outstanding until collection.
Can I invoice at collection rather than at intake?
Yes. The invoice is issued when you complete the job, so billing happens when the customer actually collects.
Start managing your Watch & Jewellery Repair business today
Join service businesses that trust Clienteka to keep their clients happy and their operations running smoothly.