Comparison
Clienteka vs Fresha
For salons, studios and independent professionals in Europe who want to know what the Fresha subscription and marketplace really include, and whether a private system without a marketplace fits them better.
| What you compare | Clienteka | Fresha |
|---|---|---|
| Base price | Free €0 (1 business, 10 clients, 10 appointments a month) · Pro €19/month net | Independent €12.95/month (one bookable team member); Team €8.95/month per bookable team member; EU pricing excl. VAT |
| Additional team member | €7/month net per additional team member | €8.95/month per bookable team member on the Team plan |
| Fee for new clients | None — Clienteka does not bring clients and never charges for them | No new-client fee on marketplace bookings according to the current pricing page (earlier price lists charged 20% of the first visit)¹ |
| Marketplace | No — private software; your clients do not log in anywhere | Yes — clients discover and book you in the Fresha app and website |
| Who owns the client relationship | The client list belongs to your business | Clients book with Fresha accounts; your profile lives in the marketplace |
| Moving your client list | Import a CSV in minutes — names, phones, e-mails, notes; duplicates detected by phone or e-mail (Pro plan) | Export your client list to CSV or Excel (Clients → Options), including notes |
| Trial | 30-day Pro trial (card required), or the Free plan with no time limit | 7-day trial |
- ¹Card payments through Fresha cost 1.29% + €0.20 per online transaction; Clienteka does not process payments.
When Fresha is the better choice
- You want a marketplace listing and online self-booking from day one, and you are fine with your business living inside the Fresha app.
- You take card payments at the desk or online and want them in the same tool, accepting the per-transaction fees.
- You have a small team (up to about six people) — at that size the per-member Team price with marketplace exposure works out cheaper than Clienteka Pro.
When Clienteka is the better choice
- You do not need a marketplace: your clients come back, and you want a private client card with notes, photos and history that belongs to your business.
- You send SMS reminders and issue invoices and want both included in a flat monthly price for the whole team.
- You prefer a tool that does not ask your clients to create an account anywhere.
Clienteka alongside Fresha, not instead of it
Clienteka is complete on its own, but it is not a booking channel — you take bookings by phone, in messages or through a marketplace. If Fresha brings you new clients, you can keep it: Fresha finds the client, Clienteka keeps their card, history, reminders and invoices. There is no automatic sync between the two, so an appointment booked on Fresha is entered into Clienteka by hand — quick when the marketplace brings a few new people a month, tedious if it fills most of your calendar.
How to move your clients
In Fresha open Clients, click Options and export the client list as CSV or Excel — names, phone numbers, e-mails and notes are included. In Clienteka go to Clients → Import CSV, match the columns and import; duplicates are recognised by phone or e-mail and problem rows are reported instead of blocking the rest. File import is part of the Pro plan.
Questions
Is Clienteka cheaper than Fresha?
It depends on your team. A solo professional pays €12.95/month on Fresha Independent versus €0 on Clienteka Free (up to 10 clients and 10 appointments a month) or €19/month on Pro; every additional team member is €8.95 on Fresha Team and €7 on Clienteka Pro. Fresha also charges per card transaction, Clienteka does not process payments at all. Compare on your own numbers using the sources below.
Can I import my Fresha clients into Clienteka?
Yes. Fresha exports your client list to CSV or Excel, including notes. Clienteka imports the CSV in a few minutes: match the columns once, duplicates are recognised by phone number or e-mail, and any row that cannot be read is reported separately so the rest still imports. File import is part of the Pro plan.
Can I keep Fresha for online booking and use Clienteka for everything else?
Yes. Fresha finds and books the client; Clienteka keeps the client card, history, SMS reminders and invoices. There is no automatic sync, so appointments booked on Fresha are entered into Clienteka by hand — fine for a handful of new clients a month, tedious if the marketplace fills most of your calendar.
Does Clienteka take card payments like Fresha?
No. Clienteka records payments (cash, card, transfer) and issues invoices, but it does not process card transactions, so there are no per-transaction fees. If you need built-in payment processing, Fresha or your card terminal provider handles that part.
Sources
- Fresha pricing (EUR) (checked 21 Sept 2026)
- Fresha help: export your client list (checked 21 Sept 2026)
Prices and features of Fresha come from the public sources listed above and may change. Clienteka is not affiliated with Fresha.
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